Shipping policy

📦 Shipping Policy

Thank you for shopping with us. Below you will find all the information regarding our shipping and delivery process.

🕒 Order Processing Time

All orders are processed within a maximum of 14 business days after payment confirmation.

This processing period includes:

  • Order verification

  • Quality control checks

  • Packaging and shipment preparation

Once your order has been dispatched, you will receive a confirmation email containing your tracking information.

🚚 Shipping & Delivery Time

After dispatch, delivery is estimated to take between:

7 to 21 business days

Please note that delivery times may vary depending on:

  • Your location within the United Kingdom

  • Courier services

  • Peak periods or public holidays

🔎 Tracking Information

All orders include tracking.

You will receive a tracking number by email as soon as your order has been dispatched.

Please allow a few days for tracking updates to appear.

⚠️ Delays

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to factors beyond our control, such as:

  • Courier delays

  • Adverse weather conditions

  • Periods of high demand

We appreciate your patience and understanding.

📬 Incorrect Address

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered due to an incorrect or incomplete address:

  • Additional re-shipping fees may apply

  • We are not responsible for orders lost in these circumstances

❌ Lost or Undelivered Parcels

If your order has not arrived within the estimated timeframe, please contact our customer support team so that we can assist you.

💬 Contact

If you have any questions regarding your order or shipping, please do not hesitate to contact our customer support team.